Midco Response to COVID-19
Need Support? Try These First
We’re experiencing high chat and call volumes, making wait times longer than normal. We encourage you to find answers to your questions online, as you may get answers more quickly. If you still need help, please be sure to reach out.
Wi-Fi Issues
Step 1: Check to see if there’s an outage in your area.
Step 2: Troubleshoot your internet.
Streaming Help
Stream networks in your cable package. Reset your password, access TV Everywhere and more.
TiVo on a Device
Learn how to download the TiVo app and watch live TV on smartphones and tablets.
Pay Bill Online
Save time and pay your Midco bill online. It's easy to make a one-time payment or set up auto pay.
More Internet Speed
If more people are online at home, you might need faster speeds. Some customers can upgrade in My Account.1
New Customers
Need to order Midco internet, TV or phone? It takes just a few minutes for new customers to order online.
Self-Installation
More Midco customers are self-installing than ever. Get helpful tips and tutorials online.
All Support
It’s easy to find help on hundreds of topics with our online support tools.
Welcome to HBO Max
It’s the HBO you know and love – and with the HBO Max app, stream everything on HBO together with even more amazing shows and movies at no additional cost.
Midco Wi-Fi App
From parental controls to securing your network, the Midco Wi-Fi app lets you do more with your connection.
Connect-A-Friend
Earn up to $200 in credit for each friend you refer to Midco. Your friends and family can save, too! Get the scoop.
What's New
4 Tips to Improve Your Internet Speeds
While a number of factors influence your internet speeds, there are some ways to optimize that connection. Get the most from your internet with these DIY tips.
What's New
4 Ways to Get the Most Out of Midco Cable TV
The way people are watching TV is changing. That’s why Midco gives you options for watching your TV on your time. With DVR recording, 40,000 ON Demand titles, and TV Everywhere streaming options, there’s a lot to be said for Midco cable TV. Discover the possibilities with Midco cable TV.
What's New
Internet Safety Tips You Should Read
We’re online more than ever – and that means more chances for people to steal our information or cause problems. Use these security tips to enjoy the benefits of being online while keeping yourself safe.
What's New
COVID-19 Resources for Households
Midco has signed the FCC's Keep Americans Connected Pledge to ensure people don't lose internet or phone service during the pandemic. We've also compiled a list of local resources to help people in need.
What's New
7 Things to Remember When Building Your Home
Use our checklist of what to ask yourself and your builder early on – to avoid hassles with your internet, cable TV and other services after you move in. Get your checklist.
Featured Careers
Field Technician – Lawrence, SD
Install, disconnect and modify services for customers, and educate customers on how to get the most from their services.
Field Technician – Fargo, ND
Help customers with basic service questions and concerns while performing basic service installations and disconnects.
Fleet Analyst – Sioux Falls, SD or Fargo, ND
Manage Midco's fleet of vehicles and innovate to drive operational savings. Three to five years’ experience in fleet operations required.
1 Internet upgrades in My Account are limited to customers who do not require a new modem to get the desired speed upgrade. Other restrictions apply. If you aren’t able to upgrade in My Account, you’ll be directed to contact our sales team for help.
