Contact Us

Reach Out to Us

Your experience with Midco matters to us. We want to help you get the most out of your services. Have a question? We're here to help!


We're experiencing high chat and call volumes, and it may be faster for you to find answers in Midco Support.

Get Support

Let's Chat

You don't have to call us to connect. Our team can help you with your questions through secure, online chat.

Live Chat

We'd Love to Talk

Want to talk things through? We're here with technical support no matter the time of day. Give us a call 24/7. 


Social Media

It's a social world, and we're happy to provide support via social media if that's what you prefer!



Need help? Start here.

We're experiencing high chat and call volumes, making wait times longer than normal. We encourage you to find answers to your questions online, as you may get answers more quickly. If you still need help, please be sure to reach out.

Common Support Questions:

All Midco Support

Midco Response to COVID-19

Mailing Address

Need to mail us something? Here's Midco's mailing address:

PO Box 5010
Sioux Falls, SD 57117

Midco Stores

If you choose to visit one of our stores, rest assured we're following strict protocols that include thorough cleaning and disinfecting of all store surfaces. In addition, our team members in the stores are wearing masks and gloves to handle payments and equipment – and we encourage visitors to do the same.1


Closed Captioning Inquiries

If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. For written inquires, send mail to:

Pat Mastel
VP & General Counsel
3901 N. Louise Ave.
Sioux Falls, SD 57107

1 Customer Experience Center hours are subject to change for holidays and due to inclement weather.