Contact Us

Midco Response to COVID-19

Reach Out to Us

Your experience with Midco matters to us. We want to help you get the most out of your services. Have a question? We're here to help!


We're experiencing high chat and call volumes, and it may be faster for you to find answers in Midco Support.

Get Support


We'd love to chat with you, but aren't available at this time.

Chat Hours

We'd Love to Talk

Want to talk things through? We're here with technical support no matter the time of day. Give us a call 24/7. 


Social Media

Our social media support team is offline until 7 am. Send us a message, and we'll get back to you soon.



Need help? Start here.

We're experiencing high chat and call volumes, making wait times longer than normal. We encourage you to find answers to your questions online, as you may get answers more quickly. If you still need help, please be sure to reach out.

Common Support Questions:

All Midco Support

Mailing Address

Need to mail us something? Here's Midco's mailing address:

PO Box 5010
Sioux Falls, SD 57117

Midco Stores

To slow the spread of COVID-19, our 13 CXCs are temporarily closed.


Closed Captioning Inquiries

If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. For written inquires, send mail to:

Pat Mastel
VP & General Counsel
3901 N. Louise Ave.
Sioux Falls, SD 57107

1 Customer Experience Center hours are subject to change for holidays and due to inclement weather.