Live Chat

Chat Hours

Customer Care

(Central Time)

Monday-Friday: 8 am-10 pm

Saturday-Sunday: 8 am-10 pm


(Central Time)

Monday-Friday: 8 am-7 pm

Saturday and Sunday: Chat not available

If you're contacting us for a service downgrade or cancellation, please call 1.800.888.1300 during these hours:
Monday-Friday: 8 am to 8 pm CT
Saturday: 8 am to 5 pm CT

Click or tap the chat icon at the bottom right of this page to start a chat with a Midco agent. 

Please only open one chat window. Starting multiple chat sessions will increase response time for a representative. Due to high chat and call volumes, we encourage you to find answers to your questions in our online support.