Fiber Internet Support

This page is meant for fiber internet customers. If you have Midco Fixed Wireless service, go to our fixed wireless support. If you have other Midco internet services, see our modem internet support.

Troubleshooting Checklist

Check to see if you have one or multiple devices offline by turning them off and on.

Log in to My Account to see your device's connection status.

Check if there is an outage in your area

Have Midco Freestyle® Wi-Fi? Check your Midco Wi-Fi app for more troubleshooting steps.

Online Streaming

Stream to your heart’s delight with Midco Fiber Internet.

  • Having streaming issues with your devices? Optimize your devices’ performance and speed.
  • Have MidcoTV service with us? Learn all about live streaming support.
  • Watch sports on ESPN3, available for free with your internet service.


All Fiber Internet Topics

See all we have to offer for fiber internet support.

Service Outage?

If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.

Look up possible outage

My Account

See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.

Learn about My Account

Need More Help?