Currently, this support area is intended for new and current customers eligible for Midco Fixed Wireless Internet (located in portions of Minnesota, North Dakota and South Dakota). If you have other Midco Internet service, check out our Internet Support tools.
Wi-Fi devices use a radio signal to broadcast a network – instead of wires – to connect to the internet and each other, making it possible for unauthorized users to access your network.
- You could experience reduced speeds – and not get the internet speed you’re paying for.
- Even worse, you can make yourself vulnerable to identity theft, malware and other malicious acts.
- If outsiders conduct illegal activities while online with your network, you may be liable, as these activities may be traced to your IP.
- Allowing a formal sharing arrangement is a violation of Midco’s Acceptable Use Policy.
Review these tips to protect your home network.
Midco provides routers for lease or purchase only to fixed wireless customers. You may also choose to purchase or use you own router from a retail store. Either way, your router user guide will explain how to connect to your router with your secure username and password, and how to change the network name and password if you wish.
We recommend that you refer to the router manufacturer’s website for security updates you may need to make to your equipment.
- Buy and use devices with WPA or WPA2 (Wi-Fi protected access) protocol encryption technology. Ensure that these options are enabled when you install and use your device. Other device security types include:
- WEP (wired equivalent privacy). The least used and secured security option, this type is only available in older equipment.
- WPS (Wi-Fi protected setup): This type is less secure than WPA and WPA2, but is available with devices that don’t have keyboards or number pads to enter passwords – such as baby monitors and wireless printers.
- Device manufacturers set a default name and password. For a more secure environment, you may want to change these. You may also want to consider changing your password after you’ve had visitors access your Wi-Fi network in your house.
- Keep your device software (such as Windows) up to date at all times.
- Research whether a third-party firewall, antivirus and malware software are good options for your home.
- Disable file sharing or restrict it to each folder to a specified, trusted group of people.
- Always make sure your bank and credit card passwords are different from email and other passwords.
- If you have a Midco technician installing your services, be sure to visit about available security features – and get all your questions answered.
- Many routers have a built-in firewall. Refer to the manufacturer for details.
- If you discover you are connected to someone else’s network, log off immediately. Some people may purposely leave their connection open to gain partial access to unsuspecting visitors’ files.
- If you suspect you know where the signal is coming from, please let them know – as they may not be aware their network is open to others.